Sales Policy for Radiant Glowr
Effective Date: October 11, 2024
At Radiant Glowr, we are committed to providing our customers with exceptional luxury jewelry and a seamless shopping experience. This Sales Policy outlines the terms and conditions that govern the sale of our products.
1. Product Information
We strive to provide accurate and detailed descriptions of our products, including images, pricing, and specifications. However, we cannot guarantee that all information is complete or error-free. If you have any questions or concerns about a product, please contact us before making a purchase.
2. Pricing
All prices listed on our website are in US dollars and are subject to change without notice. Sales tax may be applicable depending on your location and will be calculated during the checkout process. We reserve the right to correct any pricing errors that may occur.
3. Payment Methods
We accept various payment methods for your convenience, including:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure payment options as indicated at checkout
By providing your payment information, you confirm that you have the legal right to use the payment method you select.
4. Order Confirmation
Once your order is placed, you will receive an order confirmation email summarizing your purchase. This confirmation serves as your receipt and includes important details such as your order number, items purchased, and shipping information. Please review this information carefully and contact us immediately if there are any discrepancies.
5. Shipping and Delivery
We offer various shipping options to ensure timely delivery of your order. Shipping costs will be calculated at checkout based on your selected shipping method and delivery address.
- Processing Time: Orders typically ship within 2-5 business days. Custom or personalized items may require additional processing time.
- Delivery Time: Delivery times may vary based on your location and chosen shipping method. Please refer to the shipping options during checkout for estimated delivery times.
6. Sales Tax
Sales tax will be applied to orders as required by law based on your shipping address. The applicable sales tax will be calculated and displayed during the checkout process.
7. Promotions and Discounts
Promotions, discounts, and special offers are subject to specific terms and conditions. We reserve the right to modify or cancel promotions at any time. Discounts may not be combined unless explicitly stated.
8. Cancellations
If you wish to cancel your order, please contact us as soon as possible. We can only cancel orders that have not yet been processed or shipped. Once an order is in processing or has been shipped, it cannot be canceled.
9. Returns and Refunds
Please refer to our Refund and Returns Policy for details on how to return products and obtain refunds.
10. Customer Service
If you have any questions or need assistance regarding our Sales Policy or your order, please contact us at:
- Email: info@radiantglowr
- Phone: 985-358-3013
- Address: 318 Bassel Street, Kenner, Louisiana, United States